Privacy Policy
Bangalore Rentals Pvt Ltd ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, mobile application, and related services ("Services").
Information We Collect
We collect personal information only when it is necessary to provide our Services. This may include:
- Basic personal details such as name, mobile number, email address, and profile photo
- Rental preferences including location, budget, property type, amenities, and other requirements
- Property listing information (for property owners), including property details, images, and contact information
- Communication data, including messages exchanged with other users through the Platform
- Usage data, including search history, property views, and interaction patterns
- Device, usage, and technical information (such as IP address, device type, operating system, and app interactions)
- Location data, if you choose to enable location services for property search
How We Use Your Information
We use your information to:
- Provide, operate, and improve our rental property matching Services
- Match your preferences with suitable property listings
- Enable communication between tenants and property owners
- Display and manage property listings on the Platform
- Personalize your experience and show relevant property recommendations
- Send service-related notifications, updates, and marketing communications (with your consent)
- Maintain security, prevent fraud, and ensure Platform integrity
- Comply with legal and regulatory obligations
- Analyze usage patterns to improve our Services
Data Retention and Security
We retain personal information only for as long as necessary to provide our Services, comply with applicable laws and regulations, resolve disputes, and enforce our agreements.
We use commercially reasonable technical, administrative, and physical safeguards to protect your data from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared in the following circumstances:
- With other users: When you contact a property owner or respond to a listing, relevant information (such as your name and contact details) may be shared to facilitate communication
- With service providers: We may share information with trusted third-party service providers who assist us in operating the Platform, such as cloud hosting, analytics, and customer support services
- For legal compliance: We may disclose information to government or regulatory authorities when required by law, court order, or to protect our rights and safety
- In case of business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Third-Party Services and Links
Our Services may contain links to third-party websites or services not operated by us, such as property verification services, payment gateways (if applicable), or social media platforms. We are not responsible for the content or privacy practices of such third parties and encourage you to review their respective privacy policies before providing any information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may limit certain Platform features.
Your Rights
Under applicable Indian laws, including the Information Technology Act, 2000, and related rules, you have the right to:
- Access: Request access to your personal data that we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal and regulatory requirements (we may retain certain information as required by law or for legitimate business purposes)
- Withdrawal of Consent: Withdraw your consent for processing personal information, where applicable
- Data Portability: Request a copy of your data in a structured, machine-readable format, where technically feasible
- Grievance: File a complaint with us or with the relevant data protection authority
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. Any material changes will be notified through the Platform or via email. The "Last Updated" date at the top of this Policy will be revised accordingly. We encourage you to review this Policy periodically.
Grievance Officer
In accordance with the Information Technology Act, 2000 and related rules, we have appointed a Grievance Officer to address your concerns regarding data privacy and security. You may contact:
Grievance Officer
Bangalore Rentals Pvt Ltd
Email: contact@bangalore-rentals.in
We aim to acknowledge grievances within 48 hours and resolve them within reasonable timelines as per applicable regulations.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: contact@bangalore-rentals.in